Practical, respectful, not a test

How A Visit Works

An ergonomic assessment is a conversation about the job, not a test of the employee. Martha is there to understand the work as it is actually done, including the shortcuts, busy hours, pride, and fatigue that never appear on a job description.

Start With An Email

First Email And Scheduling

Send the number of employees or tasks, the job type, site location, urgency, and whether photos are allowed. If the site requires safety orientation, PPE, union notice, or visitor paperwork, the site contact should mention that early.

On-Site Observation

Martha watches the task, measures reach and height, talks with the employee, checks lighting and tools when relevant, and asks when during the day discomfort begins. She looks for patterns that a quick equipment swap would miss.

Same-Day Priorities

When an obvious change can be made safely, the site contact hears it before Martha leaves. That may be a monitor move, a foot support trial, a storage height change, or a task sequence that should be reviewed before the written report arrives.

Written Report

Individual visit reports are typically delivered within 3 business days. Full audit reports are typically delivered within 7 business days and include priorities, equipment notes, marked-up photos when permitted, and plain-language rationale.

Prepare The Site

What To Have Ready Before Martha Arrives

Floor access to the station or task during a normal work period.
Employee permission and a clear explanation that the assessment is about fitting the job, not judging performance.
Required PPE, visitor badge steps, safety orientation, and a site contact who can answer practical questions.
A decision on whether photos are allowed. Reports can be written without photos, but marked-up images are helpful when permitted.
Blue painter’s tape is in Martha’s kit because it marks reach zones on a laminate counter without leaving adhesive behind.

After The Visit

Recommendations Are Prioritized, Not Padded

The report separates no-cost adjustments, low-cost purchases, supervisor follow-up, and larger fixes that may need maintenance or purchasing. If a recommendation depends on employee permission or a policy choice, it will say so directly.

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